Terms Of Use

GENERAL TERMS OF USE OF THE COMPANYWALL BUSINESS WEB PORTAL

Last updated: 03.09.2026


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Welcome to the COMPANYWALL BUSINESS Portal!

 

These General Terms of Use of the Portal (hereinafter: “Terms”) define the rights and obligations of business entities and their authorized representatives (“User”), as well as the company KOMPANIVAL DOOEL Skopje (hereinafter: “CompanyWall”, “we”) in connection with access to, registration on, and use of the portal https://www.companywall.com.mk (hereinafter: “Portal”).

By accessing and/or using the Portal, the User confirms that they have read, understood, and accepted these Terms, as well as the Portal’s Privacy Policy. The Terms are legally binding between CompanyWall and the User of the Portal. If the User does not agree with the Terms, the User is required to immediately cease using the Portal.

CompanyWall reserves the right to amend or supplement these Terms from time to time for reasons related to compliance with applicable laws, changes to its business model, or other justified reasons. The date of the latest update is always indicated in the header of this document. Users will be informed in a timely manner of any significant changes through the Portal, by means of a clearly displayed notice during their next visit. By continuing to use the Portal, the User accepts the amended Terms.

If changes to the General Terms of Use are made due to changes in CompanyWall’s business model or commercial terms and the User does not agree with such changes, in order to retain the right to continue using the Portal until the expiry of the current subscription period under the terms that were in force before the latest changes took effect, the User must submit a statement of disagreement to info@companywall.com.mk no later than 8 days from the date on which the amended Terms enter into force. By submitting such statement in the manner described above, the User will be permitted to continue using the Portal under the Terms that were in force before the changes to which the timely statement of disagreement relates, until the end of the paid subscription period. At the end of that period, the agreement and the right of access to the Portal will automatically terminate unless the User expressly accepts the new General Terms of Use by that time.

If the User does not submit a statement of disagreement within the prescribed period or continues to use the Portal after that period has expired, the User will be deemed to have accepted the amended Terms, which will apply to all further use of the Portal.

 

Access to the Portal

 

The Portal provides a simple and unified system for User registration and identification through user accounts.

a. Limited Access
The User may access the basic informational content of the Portal free of charge, in accordance with the rules governing limited access. The User may obtain such access by registering for free access by clicking on the Free User Registration link. The User is required to register a user account on the Portal by entering accurate and complete information necessary for identification.

b. Full Access
In order to use the full functionality, advanced services, and data available on the Portal (“Full Access”), the User must accept the service package, i.e. the subscription package, and obtain from CompanyWall the access credentials required for Full Access to the Portal (username and password). These credentials will be sent to the User’s email address.

Upon the first login to the Portal with Full Access rights, the User is required to change the password.

The User acquires the right to Full Access on the date on which the access credentials are provided to the User, and such right continues until the end of the period for which the subscription package has been agreed (“subscription period”), with the subscription period being automatically renewed unless the User opts out of renewal by submitting a cancellation request no later than 30 days before the end of the subscription period.

c. User Account and Access Credentials
The registered User becomes the sole holder of their user account on the Portal and is solely responsible for all activities on the Portal that are authorized and carried out under any of their usernames.

The password assigned to the User is confidential information and is not intended to be transferred to other users. The password may only be used by the authorized User. Where the User is a legal entity/organization with multiple employees, the User’s administrator is responsible for opening and closing accounts, configuring access rights, and updating employee information.

The User is responsible for the security and protection of access credentials and is required to take all necessary measures to prevent unauthorized access to the Portal, as well as use of the Portal contrary to these Terms.

CompanyWall is not liable for any damage or loss of data resulting from inadequate safeguarding of user data or from use of the Portal contrary to these Terms. In the event of suspected misuse of access credentials or the Portal, CompanyWall reserves the right to suspend the User’s right of access to the Portal.

d. Compatibility of the CompanyWall Business Application with Internet Browsers
The Portal works optimally in Chrome, Edge, and Mozilla browsers thanks to the advanced internet technologies it uses. We recommend installing the latest version of the browser to ensure uninterrupted operation and proper display of data.

e. Effects of Accessing the Portal
By first accessing and continuing to use the Portal through a registered user account, the User confirms that they are familiar with the current Terms and accept them in full. These Terms become an integral part of the contractual relationship between the User and CompanyWall.

 

Use of the Portal

 

a. Permitted Use

The User may use the Portal exclusively for their own personal or internal business purposes, in accordance with the agreed service package, applicable laws, and these Terms. Copying or printing Portal content is permitted exclusively for the User’s personal, non-commercial purposes and must not be intended for sale, distribution, or public sharing with third parties.

All data and functionalities of the Portal may only be used through an officially assigned user account.

Clarification: Internal business purposes include the use of the Portal, its data, and its content exclusively for the User’s own needs, including for making business decisions, monitoring the market, evaluating business partners, conducting analyses, and similar activities related to the User’s own business operations. Any use of the Portal, its data, or analyses for the purpose of sale, resale, assignment, public disclosure, or redistribution to third parties, whether for consideration or free of charge, without CompanyWall’s prior express written consent, is expressly prohibited. The User may not, directly or indirectly, use any data or content from the Portal for the purpose of building, improving, or enriching their own databases, services, or products offered to third parties.

b. Strictly Prohibited Activities

The User is expressly prohibited from undertaking any actions contrary to the law, the agreement, or these Terms, including in particular:

  • Sharing, assigning, selling, or providing third parties with access to the User’s account, including sharing passwords or allowing multiple simultaneous use of an account.

  • Registering and using multiple accounts for the purpose of circumventing technical, financial, or security restrictions or obtaining unauthorized benefits.

  • Providing false, inaccurate, or misleading information during registration or in any communication with CompanyWall.

  • Performing automated, robotic, scripted, mass, or systematic data collection, scraping, indexing, or any other form of mass extraction of information without CompanyWall’s prior written consent.

  • Attempting to circumvent, disrupt, or disable the Portal’s security, technical, or commercial protection mechanisms, including hacking, brute-force attacks, or unauthorized access.

  • Modifying, reverse engineering, decompiling, disassembling, or otherwise altering the Portal’s software code or databases.

  • Accessing, modifying, deleting, copying, or using data belonging to other users or CompanyWall without authorization.

  • Interfering with, disrupting, or compromising access to, availability, performance, or security of the Portal, including by introducing viruses, malware, harmful code, or spam.

  • Using the Portal to send unsolicited communications (spam), conduct phishing, social engineering, or any form of fraud.

  • Using the Portal or any part thereof for unlawful, abusive, threatening, violent, discriminatory, degrading, fraudulent, or other inappropriate actions, including infringement of the rights, reputation, privacy, or security of others.

  • Any attempt to download, sell, redistribute, or publicly disclose data or content from the Portal for commercial or public purposes without the express consent of CompanyWall.

  • Using automated tools, VPNs, proxies, or other technologies to conceal identity for the purpose of accessing or masking activities on the Portal.

  • Collecting and processing personal data from the Portal for purposes that are not permitted by law, these Terms, or expressly approved by CompanyWall.

Users are also prohibited from engaging in activities that may affect human dignity, promote racial, sexual, or ethnic discrimination or religious or political intolerance, as well as activities and content harmful to human health and safety, environmental protection, or cultural heritage, insults related to religious or political beliefs, actions harmful to the interests of other Portal users, and provoking or harassing other Portal users.

c. Suspension and Monitoring Due to Suspicious Activities

If CompanyWall identifies or reasonably suspects any suspicious, unauthorized, abusive, or illegal activity, including but not limited to hacking attempts, bulk data downloads, suspicious User behavior, non-compliance with these Terms, or attempts to conceal identity, CompanyWall will, whenever possible and/or reasonable in the circumstances, proactively contact the User and inform them of the observed activities, providing specific examples or areas of concern. The purpose is to provide an opportunity for clarification, voluntary correction of non-compliance, and prevention of potential misuse through open communication and cooperation with the User.

However, if the above is reasonably feasible in the specific circumstances, at CompanyWall’s discretion:

  • CompanyWall will immediately and without prior notice temporarily suspend or restrict access to the user account until all relevant circumstances have been investigated;

  • During the temporary suspension, CompanyWall may request additional information and explanations regarding the User’s activities in order to better understand the observed activities and conduct a complete review. The User is expected to cooperate openly and in good faith with CompanyWall, provide the requested information in a timely manner, and give the necessary explanations so that any concerns can be clarified as quickly as possible and uninterrupted use of the Portal can resume promptly.

  • Following the review, CompanyWall may decide to permanently disable access, terminate the agreement, report the matter to the competent authorities, or restore access if it is established that no violation of rights or rules has occurred.

Any violation of the above rules may result in immediate suspension, permanent termination of access rights, termination of the agreement without the right to a refund, and the initiation of appropriate legal proceedings against the User, all in accordance with applicable legislation and standards for the protection of SaaS services and digital platforms.

d. User’s Right to Change the Subscription Package During the Subscription Period
During the validity of the subscription relationship, the User has the right at any time to upgrade their subscription package or change the subscription period to a longer term.

The agreed service may be changed by the User contacting CompanyWall at info@companywall.com.mk and expressing the wish to change the package or subscription period. The terms and details of the change are subject to a separate agreement between the User and CompanyWall, whereby the conditions for the new package or period are determined in accordance with the terms and prices applicable at the time of the change.

After both parties confirm their agreement, CompanyWall will send the User the appropriate confirmation and instructions by email. The change to the agreed service is considered complete and effective from the moment the User receives this confirmation. All future invoices and rights under the agreement will be aligned with the changed package or period, or with the new terms agreed between the parties.

e. CompanyWall’s Right to Modify Functionality and Offerings

CompanyWall reserves the right, in accordance with product development, service improvements, or for technical reasons, to modify, supplement, or discontinue certain functionalities, modules, APIs, or Portal content, with timely notification to users where possible so that users may adapt to the changes.

f. Temporary Unavailability of the Portal Due to Maintenance and Improvements

CompanyWall reserves the right, where necessary, to temporarily restrict or disable access to the Portal or certain parts of it for the purposes of regular maintenance, technical improvements, software updates, introduction of new functionalities, or resolution of technical issues.

In such cases, CompanyWall will, where reasonably possible, inform Users in advance of planned maintenance or changes that may result in temporary unavailability of the service. However, the User accepts that access to the Portal or certain services may be temporarily disabled without prior or subsequent notice to Users.

The User accepts that these circumstances are part of the normal operation of digital services and that the User is not entitled to compensation, a refund, or a reduction of the agreed fee due to temporary restrictions or interruptions in the availability of the Portal.

Users are advised to regularly save and archive information and data important to their business before any announced maintenance or prolonged interruptions. CompanyWall is not liable for any damage, loss of data, interruption of business processes, lost profits, or any other direct or indirect consequence that users may suffer due to temporary unavailability, interruption of operation, or restriction of the Portal’s functionality.

g. Complaints Mechanism and Technical Support

The User has the right to submit a complaint regarding the operation of the Portal or the provision of the service. The complaint must be submitted in writing by email to info@companywall.com.mk or through another official support contact published on the Portal.

Upon receipt of the complaint, CompanyWall will review the allegations and provide the User with a response containing the outcome and proposed solution no later than 8 working days from the date of receipt of the complaint, unless the nature of the issue requires a longer period, in which case the User will be informed in a timely manner.

For any questions or technical difficulties, technical support is available to the User on working days from 8:00 to 16:00 through the following contacts: Email: info@companywall.com.mk; Telephone: 075/387-170

 

Pricing Policy

 

CompanyWall offers various service packages and services whose use involves payment of a fee prescribed in the current price list available on the Portal. The amount of the fee and the structure of the package depend on the scope and type of the selected service, and Users may obtain detailed information from the CompanyWall marketing team.

All invoices for services used are issued automatically in electronic form and delivered to the User’s registered email address or by another appropriate method. The User is required to settle all due obligations within the deadlines stated on the invoices.

If the User wishes to object to the amount or content of an invoice delivered to them, the User must do so no later than 8 days from the date of electronic delivery of the invoice.

CompanyWall reserves the right to change the prices of its services and packages at any time. Users will be informed in a timely manner of any price changes in one or more of the following ways:
a. by publishing the new price on the Portal;
b. by sending notifications to the User’s registered email addresses, whenever reasonably possible.

To avoid any misunderstandings, we encourage all Users to check the current price list on the Portal immediately before the expiry of the subscription period and thereby stay informed of any changes. Revised prices take effect at the beginning of the next subscription period and do not apply to current subscription periods.

Use of paid service packages and services on the Portal requires the User to settle all due financial obligations in a timely manner and within the deadlines stated on issued invoices. If the User fails to settle due obligations within the prescribed period, CompanyWall reserves the right, without prior notice, to temporarily restrict or completely disable access to the Portal and all related services until the outstanding amount has been settled.

 

Intellectual Property

 

All content available on the Portal, including but not limited to texts, databases, analyses, data, charts, images, trademarks, logos, multimedia materials, design, software code, and functionalities, is protected by copyright and related rights, as well as intellectual property rights, for the benefit of CompanyWall or its contractual partners, in accordance with the applicable laws of the Republic of North Macedonia and international agreements.
The User is permitted to use such content exclusively for personal or internal business purposes, within the scope and in the manner prescribed by these Terms. Any reproduction, copying, downloading, distribution, public display, modification, adaptation, commercial exploitation, or any other form of use of protected Portal content outside the permitted scope, without CompanyWall’s prior express written consent, is strictly prohibited.

If the User acts contrary to the obligations set out in this section, CompanyWall has the right, at its own discretion and depending on the seriousness of the violation, to take one or more of the following measures:

  • temporarily or permanently disable, restrict, or suspend the user account and access to the Portal without prior notice;

  • request, by demand or legal action, the immediate removal, return, or deletion of all unlawfully copied or used data, materials, or content;

  • claim compensation for any direct and/or indirect material and non-material damage resulting from the infringement of rights;

  • initiate appropriate legal proceedings before a competent court or other authority, including criminal, misdemeanor, and/or civil proceedings against the User;

  • inform the competent authorities, as well as third parties whose rights have been infringed.

Taking any of these measures does not exclude CompanyWall’s right to full judicial and extrajudicial protection of its rights, including taking any other actions or measures permitted by applicable laws and agreements.

If the User believes that their copyright, related right, or other intellectual property right has been infringed through the use of Portal content, the User is required to notify CompanyWall immediately. CompanyWall will promptly review any such notification and, if it determines that the complaint is justified, will take appropriate measures without delay, including removal of the disputed content.

Any infringement of copyright, related rights, or other intellectual property rights entails civil, misdemeanor, and/or criminal liability, as well as CompanyWall’s right to pursue all appropriate legal remedies to protect its rights and interests.

 

Disclaimer of Liability for Services and Content

 

CompanyWall strives to ensure a high level of reliability, accuracy, and availability of the Portal, as well as high-quality presentation of all services and functionalities. However, the User accepts the following limitations and conditions:
a. Nature of Information and Limitations

All data, analyses, tools, recommendations, and information available on the Portal are provided for informational purposes only. The Portal is not a substitute for individual professional, financial, legal, or investment advice, nor does it guarantee the future accuracy, completeness, or applicability of information for the User’s specific purposes, transactions, or decisions.

b. Use of External Partners

In order to provide certain functionalities, process data, or display information, the Portal may use software components, services, databases, sources, or information from third parties. Although CompanyWall strives to use reliable and verified partners, it cannot be held responsible for the accuracy, timeliness, or quality of data or services, or for any interruptions or changes resulting from the actions of third parties.

c. Links to Third-Party Services

Our Portal may contain links to third-party websites and/or portals. These external websites are not under our control and therefore CompanyWall is not responsible for their content, including any links contained on such websites or any changes or updates made to them. These links are provided solely for the User’s convenience, and the inclusion of any link should not be interpreted as our endorsement or approval of that website. Please note that when you access our social media pages or other third-party websites, the terms of use, privacy policies, and practices of the operators of those social networks or third-party websites apply and may differ significantly from ours. CompanyWall is not responsible for the privacy policies, data collection, or other policies of third-party platforms, nor for any damage, problems, or consequences that may arise from your use of third-party websites or social media pages.

d. Responsibility for Third-Party Data

CompanyWall obtains data from official sources, including the Central Registry of the Republic of North Macedonia and other competent institutions, but does not guarantee the accuracy, validity, or timeliness of information provided by third parties or obtained from external databases. The User is solely responsible for all legal, financial, or other consequences of decisions made on the basis of information from the Portal.

e. Limitation of Liability
CompanyWall, its employees, associates, management, affiliates, and partners are not liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of data, profits, business opportunities, or reputation, arising from access to, use of, or inability to use the Portal, including cases of temporary unavailability, technical difficulties, changes, interruptions, or errors in data, analyses, or the presentation of information.

f. No Warranties or Guarantees
CompanyWall provides no express or implied warranties regarding the functionality of the Portal, its accuracy, availability, reliability, security, or suitability of its content for a particular purpose or the User’s needs. No advice, recommendation, or information obtained from CompanyWall, whether written or oral, shall constitute a warranty or assumption of liability not expressly provided for in these Terms.
g. Availability and Timeliness of the Service
CompanyWall does not guarantee uninterrupted access to the Portal without interruptions or errors, nor that all data, information, and functionalities will be available at all times. Access to the Portal may be temporarily or permanently restricted due to maintenance, improvements, legal, or technical circumstances beyond CompanyWall’s control.

h. User’s Own Responsibility

The User agrees to use all information and services exclusively at their own risk and is required to independently verify information relevant to any decision-making. CompanyWall recommends that, before making significant business or legal decisions, the User consult a professional or authorized adviser.

i. Cooperation and Resolution of Misunderstandings

In the event of problems, complaints, or uncertainties, CompanyWall strives to provide an appropriate explanation, support, or recommendation through constructive dialogue and cooperation with the User.

Fair Use Policy for CompanyWall Business Financial Tools.

If you have access to the CompanyWall Business Financial Assistant, our Fair Use Policy applies to you.

1. Why do we have this policy?

The Fair Use Policy was created to ensure speed and reliability for all users when using CompanyWall services at all times.
Some of our users make intensive use of the CompanyWall platform for bulk data downloads, which additionally slows down the system and makes it more difficult for other users to review and use the program.
This depends on a number of circumstances, but if you download data daily or if, during one month, you reach or exceed 1,000 viewed companies, we will consider that you have generated an above-average number of page views.

2. What happens if the User’s monthly number of views is very high?
If you only occasionally generate an above-average number of searches, it is unlikely that this will cause problems for CompanyWall Business, unless such use becomes regular. 
In any event, where the circumstances permit, CompanyWall will make reasonable efforts to contact you in order to find a way to reduce the number of views on the Portal or will assign you a separate account for which an additional fee must be paid. If necessary, if even after the assignment of a separate account or corrective measures you again have an unusually high number of views, CompanyWall may contact you in an attempt to help you optimize the way you use the Portal so that your use does not compromise safe, reliable, and efficient access for all users to all agreed functionalities and services at all times. Finally, if you still do not reduce your use of the platform despite our attempts to assist you, we will have the right to reduce or limit the number of searches available to you and, as a last resort, to suspend your service or your account.

CompanyWall will take all reasonable measures to avoid imposing restrictions or suspensions, seeking to resolve any issues together with the User in a cooperative and constructive manner.

Protection of Personal Data

We are committed to protecting and respecting your privacy. Detailed information about how we process your personal data can be found in our Privacy Policy.

Use of Cookies and Other Technologies

The Portal uses cookies and other technologies in accordance with the Cookie Policy, primarily to improve functionality, security, and the user experience. By using the Portal, the User confirms that they are familiar with and agree to these policies.

Control, Audit, and Security Monitoring

CompanyWall, for the purpose of maintaining the functionality, security, and protection of the system, has the right to periodically monitor and analyze the use of the Portal, including access records, actions, and other relevant logs, all in accordance with the Privacy Policy and applicable legislation, while preserving legitimate interests and the confidentiality of user data.

Termination, Cancellation of the Service, and Handling of Data After the End of the Subscription Period

The User has the right to access and use the Portal in accordance with these Terms for the duration of the subscription period.

The duration of the subscription period and the manner of its termination or renewal are determined by an agreement, order form, telephone order, accepted offer, or another document accepted by the contracting parties.

If automatic renewal has been agreed, the subscription period will automatically renew upon expiry for the same period of time unless the User submits a written cancellation request to CompanyWall no later than 30 days before the expiry of the current subscription period. The request must be sent to info@companywall.com.mk.

If automatic renewal has not been expressly agreed, the subscription period ends upon expiry of the agreed term without the User being required to submit a separate cancellation request.

CompanyWall has the right, in accordance with its business policy, these Terms, regulatory requirements, security reasons, or other justified circumstances (non-payment or late payment of service fees, conduct contrary to these Terms, etc.), to temporarily or permanently discontinue certain services or functionalities or restrict the User’s access to the Portal.

After expiry, termination of the agreement, or deactivation of the user account, CompanyWall will retain the User’s data only for as long as necessary to fulfill legal and contractual obligations, protect its own rights and interests, or resolve any complaints, in accordance with applicable laws and the Privacy Policy.

Change of Ownership or Legal Successor

In the event of a change of status, merger, acquisition, or other transfer of CompanyWall’s business, all agreements, rights, and obligations may be transferred to a legal successor without CompanyWall being required to obtain the User’s consent to such transfer. CompanyWall will inform Users of any transfer of rights and obligations under this section through the Portal and/or the registered email address.

Official Digital Communication

All official notifications from CompanyWall, including invoices, changes to the Terms, important notices, and communications relating to complaints, are delivered to Users electronically through the Portal or to the registered email address and are deemed duly delivered on the date they are sent.

Severability of Provisions

If any provision of these Terms of Use is found by a competent court to be unlawful, invalid, or unenforceable, such provision will be deemed severed from these Terms of Use. The remaining provisions will remain in full force and effect, and any invalid or unenforceable provision will be interpreted in the manner that best achieves the purpose of these Terms of Use.

Applicable Law and Dispute Resolution

These Terms of Use and your use of the Portal are governed by the laws of the Republic of North Macedonia. In the event of a dispute, the User and CompanyWall will endeavor to resolve all disputes amicably. If an agreement cannot be reached, all disputes arising from your use of our Portal will be resolved before the competent court in Skopje, Republic of North Macedonia.

Contact for Legal Matters

All legal questions, requests relating to these Terms, or the exercise of User rights may be sent to the official email address: info@companywall.com.mk